How much does the job pay? maxalto madia Mari Torres, 39, poses for a picture in her office in Springfield, Va., Thursday, Aug. 1, 2013. Each year, consumers return about $264 billion worth of merchandise, almost nine percent of total sales, according to industry estimates, but many people are not aware that some of their returns are being monitored at stores that outsource information on shoppers who return merchandise to a third-party company. “I had absolutely no idea they were doing that,” said Torres. "I honestly think it’s an invasion of privacy,” she says. (AP Photo/Manuel Balce Ceneta)
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